CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
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My first experience with Sparks Computerized Car Care has been nothing short of exceptional. From the communication to the quality of work, their honesty and family‑oriented approach truly stand out. Julie is incredible — she makes you feel like you’ve known each other for years. James, who diagnosed the car, was detailed, thorough, and highly informative. Although the issue has not yet been fully resolved due to the unique and challenging electrical problems, I will absolutely be a returning customer. I highly recommend this down‑to‑earth, genuinely honest shop. It’s the most trustworthy mechanic experience I’ve ever had, and they outperform any dealership in service, affordability, and integrity. Patrick Barbaza, 08/26/2026 |
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They have been taking care of some difficult diagnosis on a few of our vehicles and have been spot on each time. I highly recommend these folks to take care of your vehicles. Exceptional service is the norm. Pete Ambrosino, 08/24/2026 |
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