CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
great service pete mirande, 04/21/2024 |
This was my second visit to Sparks and once again my experience was excellent! They are definitely an honest professional auto shop with fair prices! I will continue to take my auto here for all future services and repairs!! Jennifer Modglin, 04/20/2024 |
10/10 recommend very honest and up front with their services. I highly recommend. Sammie Bailey, 04/15/2024 |