CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
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Great service and very fair pricing -- they take better care of our vehicles than the dealership ever did. Julie at the front desk is always friendly and helpful, and I know I can count on this team for all our automotive needs. I highly recommend Sparks. Thank you! Serhat T., 06/29/2026 |
I have taken my 10 year old truck to Sparks for various repairs and have never been disappointed. Finally a shop I can trust. Thank you Sparks. Ed Wattling, 06/29/2026 |
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