Came here because my mechanic in Riverview wasn't certain what was causing the issues I was having with my Volkswagen Tiguan. Their concern was "running up" a bill replacing parts in hopes to "fix" my SUV only to find that the fix was not the problem. As such they referred me to Sparks. After being quoted a diagnostic fee and told I'd hear back from them within 24 hrs, I patiently but nervously waited to hear back. My mechanic advised me that their findings may not be what I wanted to hear but he was completely confident that the diagnosis would be correct. Sure as promised, I heard back the next morning and was told they found the issue and were very confident the tech's diagnosis was correct and would resolve my issues. I authorized the repairs, had the work done and now, 2 months later, I can confidently say the issue has been completely resolved! The problem I was having (involved an electrical issue) was causing my Tiguan to go into limp mode and/or sporadically run like crap. The problem? Part of the wiring harness (the sub-harness) leading to one of the fuel injectors was bad and needed to be replaced. Since the repair we complete, I've even noticed an improvement in the MPG calculation. Like a 7% improvement! My Tiguan is running absolutely perfect now. Crazy noticeable difference. Completely resolved! Gone! Hasn't happened not one more time. So, if you're looking at using Sparks based on a referral you should trust that referral. I live 1 hour away and probably passed dozens of mechanics on the way to get to Sparks. Bottom line is MY MECHANIC referred me there. And to me, that says something. Couldn't have hoped for better results. The cost was very reasonable. The shop was spotless and every person I encountered was clearly knowledgeable, competent and respectful. If I didn't live an hour away, I'd have a new mechanic for sure! But I'm very satisfied with the mechanic I use in Riverview. If not for them, I never would have found Sparks!

Diagnosis and cost estimate were accurate, and repair was done timely. I was kept informed during the whole process.

Great service!